Account and data deletion

You can delete your Ritvelo account and all data linked to it at any time. This page explains how to delete your account in the Ritvelo app (developer: Aigialos). Last updated: October 15, 2026.

Delete in the app

1. Open Ritvelo and go to the Profile tab in the bottom menu.
2. Tap Data and privacy.
3. Tap Delete my account.
4. Read the warning, type DELETE MY ACCOUNT in the confirmation field, and confirm with Delete permanently. The button does not work until you type this phrase.

If you want a copy of your data before deleting, you can download it as a JSON file with Export my data in the same menu. If you only want to remove your financial records without closing your account, use Delete my financial data.

If you can’t access the app

From the email address registered to your account, send an email with the subject “Ritvelo account deletion request” to hello@aigialoslabs.com. After verifying your identity, we will delete your account within 30 days at the latest and let you know.

What is deleted

• Your account details (email, name, sign-in connections)
• All subscriptions, bills, installments and notes you added
• Statements you uploaded and the transactions extracted from them
• Receipt files (PDF, JPG, PNG) you attached to transactions
• Your notification, currency and app preferences, and push tokens
• Your membership in shared lists and the records you added

What may be kept

If you bought Ritvelo Plus, the purchase record is kept by Google Play or the App Store; that record is subject to their rules, and you must cancel your subscription separately from your store account. Unless we are legally required to keep it, no data about you remains with us. Copies in backups are also cleared automatically within a reasonable period.